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Shipping policy

Your research materials should arrive safely, securely and as quickly as possible. Please review our shipping practices below.

Processing and dispatch

Orders paid by 2:00 PM Pacific Time on a business day are normally packed and dispatched the same day. Orders placed after the cutoff, or on weekends and federal holidays, are dispatched the next business day. All orders are dispatched within 24 to 48 hours. A notification email with tracking information is sent once the carrier has your package.

Shipping options

Enter your ZIP code at checkout to see the options available to your address, the exact price and an estimated delivery date for each. Delivery dates are estimates provided by the carriers and are not guaranteed.

OptionCarrierEstimated transitCost
StandardUSPS Ground Advantage3 to 5 business days$11.85 flat, free on orders of $150.00 and over
2-DayUPS 2nd Day Air2 business daysCalculated at checkout by ZIP code
ExpressUSPS Priority Mail Express1 to 2 days$40.85 flat
OvernightUPS Next Day AirNext business dayCalculated at checkout by ZIP code

Free standard shipping applies automatically when the order subtotal reaches $150.00 after discounts. 2-Day, Express and Overnight are charged at the price shown at checkout, regardless of order value.

P.O. Boxes, Alaska, Hawaii and U.S. territories: the UPS options (2-Day and Overnight) can't deliver to P.O. Boxes, APO/FPO addresses or U.S. territories, and aren't offered to Alaska and Hawaii. Standard Shipping is available to every U.S. address. For Alaska and Hawaii, Express is the fastest option.

Packaging

Items are packed in secure, crush-proof packaging to protect the vials. On arrival, follow the storage instructions supplied with your product.

Questions about an order? Contact us.

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